Setup Process

Orch

A Simple, Managed Start From Day One

The KnowItAlls setup process is designed to be straightforward and non-technical. Our goal is to get your AI agent live quickly while ensuring it is accurate, professional, and aligned with your business. You are never asked to configure software, manage settings, or learn new tools.

Each setup follows the same general process, with additional steps depending on the tier you choose.

A Tour Of Our Setup Process

Step 1: Choose Your Service Tier

The first step is selecting the tier that best fits your needs. Some businesses only need an informational agent, while others want a system that understands their services or supports structured interactions.

If you are unsure which tier is right, we can help you decide before moving forward.

Step 2: Information Collection

(Tier 2 and Tier 3)

For Tier 2 and Tier 3 agents, we gather the information needed to customize your agent. This typically includes:

  • Your website URL

  • General business details (hours of operation and address, etc)

  • Any documents you would like the agent to reference.

We handle the process of formatting this information. You do not need to prepare data in any specific format.

Step 3: Agent Configuration and Deployment

Once the information is collected, KnowItAlls configures your agent and deploys it to your website.

  • Tier 1 agents can often go live the same day

  • Tier 2 and Tier 3 agents require initial configuration before launch

All agents are hosted and managed by KnowItAlls. There is nothing for you to install or maintain.

Step 4: Go Live

After deployment, your AI agent becomes available to website visitors. It immediately begins answering questions and interacting based on its assigned role and capabilities.

For Tier 2 and Tier 3, chat conversations can be delivered to your email inbox, allowing you to stay informed without monitoring the system directly.

Step 5: Accuracy Tuning and Refinement

(Tier 2 and Tier 3)

Following launch, Tier 2 and Tier 3 agents enter an accuracy tuning period. This process is driven by real-world usage rather than a fixed timeline.

During this phase:

  • You review your logs.

  • Weak or unclear responses are identified

  • You report mistakes and accuracy and clarity are improved

As the system matures, fewer adjustments are required, resulting in a stable and reliable agent.  Like training a new hire.

Step 6: Ongoing Managed Service

KnowItAlls continues to manage your agent after launch.

This includes:

  • Hosting

  • Monitoring

  • Updates

  • Refinements as your business evolves

You never need to access backend systems or manage the technology. That work is handled by us as part of the service.

Designed to Save Time, Not Create Work

The setup process is intentionally simple because small businesses do not have time to manage complex tools. KnowItAlls exists to remove friction, not add it.

From first contact to live deployment, the process is focused on clarity, accuracy, and long-term reliability.